What Our Customers Say
4.9 stars. Over 60 reviews. Real families and businesses sharing their moving experiences.
WHY CUSTOMERS TRUST US
People Come Back
Over 30,000 customers have moved with us. Many come back for their next move. Others recommend us to friends and family. Here’s why.
ON TIME. EVERY TIME.
Showing Up When We Say
“Doug arranged for a time that suited us both. The movers were great, worked efficiently.”
— Chelsea Blanchard
“They were punctual, efficient, and accurate with their quote.”
— Sophie Garmulewicz
“The crew was impressive.”
— Al Sear
Being on time means respecting your schedule and making sure everything happens when we say it will. Customers notice and remember.
YOUR STUFF ARRIVES SAFE
No Damage. No Stress.
“They wrapped all our goods in blankets then stretch wrapped them and then taped each item.”
— Todd Ko
“Everything arrived safely and without issues.”
— Sophie Garmulewicz
“No property or furniture damages.”
— Dave Walcer
Moving fragile items or heavy furniture means protection at every step. Customers see that care.
HANDLING THE DIFFICULT MOVES
When Moving Gets Complicated
“They took great care in packing and transporting all of my items, making sure everything was secure.”
— Bradley Burke (piano move)
“They carefully brought it down the stairway.”
— Irene
“Complicated move with an oversized piece of furniture that required extra wrap and padding.”
— Forest Stone
The difference between good movers and great ones shows up in difficult moves. Pianos. Antiques. Large furniture. Customers tell us our crew problem-solved without complaining.
FOR SENIORS AND LIFE TRANSITIONS
Moving with Respect and Care
“We used smoother movers to move my 88 yr old mother. They were on time, efficient, and polite. Wrapped everything quickly and carefully.”
— Cathy Mancini
“My bad knees forced me to downsize. I did the packing. The team’s dedication and care, especially with those antique pieces, truly mean a lot.”
— Joan Christensen
“Kirk moved my Mother to assisted living on Vancouver Island and because of his great service it made the transition less stressful.”
— Lisa Shorter
Moves at different life stages need different approaches. Seniors downsizing. Families with young kids. People going through transitions. Our customers tell us they felt respected. They weren’t rushed.
LONG DISTANCE AND COMPLEX MOVES
Getting You Across Province Lines
“My family recently hired smoother movers for our move from the lower mainland to the okanagan. Nothing but good things to say about their employees.”
— Kyle Brett
“Hard move from Vancouver, to storage, to Courtenay a few months later—heavy furniture, king beds, huge piano up stairs and tight hallways. The crew was impressive.”
— Al Sear
“Move from Burnaby to the Shuswap. Very happy with their professional service.”
— Martin Schaerer
Long-distance moves mean coordination across time, distance, and logistics. Weather. Ferry schedules. Multiple stops. Our customers tell us they didn’t have to worry about any of it.
TRANSPARENT PRICING AND HONESTY
You Know What You’re Paying
“They were efficient and their quoted time was spot-on. The price was one of the lowest.”
— Paloma Corvalan
“Fair with their pricing. They showed up on time and packed everything with care.”
— Hayley Postlethwaite
“Would strongly recommend Smoother Movers for their professional, well organized, friendly service and competitive prices.”
— Elaine Tyner
No surprise charges. No inflated estimates. The quote you get is the price you pay. Customers mention this. Not because it’s exciting, but because it’s rare. And they appreciate it.
BUSINESS CLIENTS AND REPEAT CUSTOMERS
Companies Come Back
“Over many years I have referred Smoother Movers to my clients. Everyone has had a successful move and given me positive feedback.”
— Bill Mason (real estate professional)
“We have been working with Smoother Movers for a few years now and they have provided us with reliable and professional service.”
— Courtney De Roos, Blue Grouse Wine Cellars
“We used Smoother Movers Ltd 3 times in 2 years. Consistently showing up on time and completing the job efficiently. I highly recommend.”
— Patti Riley
When businesses and professionals recommend us, that’s trust. When they hire us again, that’s proof.
THE DIFFERENCE WE MAKE
More Than Just Moving
“The entire process was easy and stress-free.”
— L Craig
“Their ‘let’s get this done and done well’ frame of mind did just that.”
— Martha McKenzie
“Process was so easy and professional. Definitely the only moving company I would recommend.”
— Aja Mingay
“Their Can Do attitude helped my family survive a very stressful move.”
— Holly Fairweather
Moving isn’t just logistics. It’s a transition in people’s lives. A new house. A new job. A life change. Our customers tell us they felt supported. Like we understood that.
WHY PEOPLE CHOOSE US
What Customers Notice
Professionalism – They show up ready to work. Trained. Organized. Respectful.
Punctuality – We arrive on time. We finish when we say. No surprises.
Care for Your Belongings – From wrapping to stacking to placement, everything is handled like it matters.
Problem-Solving – Difficult moves don’t rattle us. We figure it out.
Fair Pricing – Clear quotes. No hidden fees. Competitive rates.
Genuine Service – We’re not rushing through your move. We’re trying to make it smooth.
OVER 30 YEARS OF CUSTOMERS
4.9 Stars. 60+ Reviews.
Our customers tell their friends. They hire us again. They recommend us to colleagues and family. That’s how you build a reputation over 40 years.
READY TO EXPERIENCE IT YOURSELF?
See Why Customers Trust Smoother Movers
Your move matters to us. Get a free quote and see why thousands of families and businesses in Metro Vancouver choose Smoother Movers.
Hours: Monday-Sunday, 8:00 AM – 8:00 PM